Reliable Support for Telus Customers

24/7 Assistance for Mobile, Internet, TV, and Phone Services.

Rated 5 Stars by Customers

★★★★★

Dedicated Support for Telus Customers

At Telus Customer Care, we provide reliable, responsive, and personalized assistance for all your mobile, internet, TV, and home phone service needs, ensuring a seamless experience for every customer.

A hand holds a smartphone displaying a screen with a customer support option. The screen features two distinct buttons for initiating chat support: one blue button labeled 'iMessage' and one green button labeled 'WhatsApp'. Text above the buttons reads 'Chat with us' followed by a description of the support options. A 'Dismiss' option is also present at the bottom.
A hand holds a smartphone displaying a screen with a customer support option. The screen features two distinct buttons for initiating chat support: one blue button labeled 'iMessage' and one green button labeled 'WhatsApp'. Text above the buttons reads 'Chat with us' followed by a description of the support options. A 'Dismiss' option is also present at the bottom.

150+

15

24/7 Assistance Available

Expert Support

Customer Support Services

Dedicated assistance for mobile, internet, TV, and home phone services across Canada, 24/7.

24/7 Expert Support
A hand holds a smartphone displaying a screen with the TD logo against a backdrop of a stylized aurora borealis. The phone is angled slightly, revealing the front camera and sensors.
A hand holds a smartphone displaying a screen with the TD logo against a backdrop of a stylized aurora borealis. The phone is angled slightly, revealing the front camera and sensors.

Reliable solutions for your mobile, internet, TV, and home phone service issues anytime.

A person is using a public payphone booth that offers free Wi-Fi for Telstra customers. The booth is illuminated with a bright red top featuring a large letter 'T'. Inside, information panels and the payphone are visible. The scene is set against a dark background, highlighting the booth and user.
A person is using a public payphone booth that offers free Wi-Fi for Telstra customers. The booth is illuminated with a bright red top featuring a large letter 'T'. Inside, information panels and the payphone are visible. The scene is set against a dark background, highlighting the booth and user.
A modern office building with a distinctive green 'TD' logo on its corner, featuring a glass facade reflecting the blue sky and scattered clouds. Telephone lines are visible in the foreground, while several antennas are situated on the roof.
A modern office building with a distinctive green 'TD' logo on its corner, featuring a glass facade reflecting the blue sky and scattered clouds. Telephone lines are visible in the foreground, while several antennas are situated on the roof.
Multiple Contact Options

Reach us via phone, chat, or in-store for seamless customer support experiences.

Friendly service and technical expertise ensure your satisfaction with Telus services.

Customer Satisfaction Focus
woman wearing yellow long-sleeved dress under white clouds and blue sky during daytime

Telus customer care resolved my internet issue quickly and professionally. Highly recommend their support services!

Sarah J.

A computer monitor displays a webpage from HelpDesk Heroes, featuring a contact address and email. Social media icons including Facebook, LinkedIn, Twitter, Instagram, and Pinterest are visible. The screen also shows a Trustpilot rating. A stack of cookies is partially visible at the bottom of the image, and part of a keyboard can be seen in the foreground.
A computer monitor displays a webpage from HelpDesk Heroes, featuring a contact address and email. Social media icons including Facebook, LinkedIn, Twitter, Instagram, and Pinterest are visible. The screen also shows a Trustpilot rating. A stack of cookies is partially visible at the bottom of the image, and part of a keyboard can be seen in the foreground.

The support team was friendly and knowledgeable, making my experience with Telus seamless and stress-free.

Mark T.

A man in a green shirt with a logo assists a woman in front of a tablet mounted on a stand. The setting appears to be indoors with large windows revealing trees outside. The man is smiling while the woman seems engaged and amused by what she is seeing on the tablet.
A man in a green shirt with a logo assists a woman in front of a tablet mounted on a stand. The setting appears to be indoors with large windows revealing trees outside. The man is smiling while the woman seems engaged and amused by what she is seeing on the tablet.
★★★★★
★★★★★

Contact Our Customer Care Team

Reach out for 24/7 support with any Telus service issues.

A smartphone displaying an application interface with various diagnostic tools is placed on a surface scattered with dark cylindrical objects resembling large batteries or tools. Beside the phone is a small black device with a label that includes text and a phone number.
A smartphone displaying an application interface with various diagnostic tools is placed on a surface scattered with dark cylindrical objects resembling large batteries or tools. Beside the phone is a small black device with a label that includes text and a phone number.